This policy is intended for first time customers only, and set because some customers order for free samples without any intention of buying. 

We will not be delivering any free samples to first time customers. We encourage all customers to order a sample if they want to make bulk purchases. 

We want you to know exactly what you are ordering, which will in turn help us to serve you better (and without delay), thus strengthening relationships. 

We hope you understand this policy. But, if you do not like this policy, please do not hesitate to contact us.